This Croco VPN Service User Agreement ("Agreement") is entered into between Croco and any individual or entity that downloads, installs, registers for, or uses the Croco VPN mobile application and its related services ("User" or "You").
By accessing or using the Croco VPN Service (the "Service"), You acknowledge that You have read, understood, and unconditionally agree to be bound by all terms and conditions of this Agreement, as well as the Privacy Policy and other supplementary rules referenced herein. If You do not agree to any of these terms, You must immediately cease accessing and using the Service.
1.1 The Service provides Users with encrypted internet connection services, which realize secure internet access by routing Users' internet traffic through the Service Provider's servers. The Service includes core functions such as multi-region server selection, intelligent bandwidth allocation, and ad-blocking (where applicable), with specific features subject to the actual presentation of the Croco VPN application.
1.2 The Service is for personal and non-commercial use only, unless the Service Provider explicitly grants written authorization for commercial use. Without the prior written consent of the Service Provider, You shall not resell, lease, sublicense, distribute, or otherwise make the Service available to any third party.
1.3 The Service Provider reserves the right to modify, suspend, or discontinue any part of the Service (including but not limited to adjusting functions, server regions, and service specifications) at any time. For material changes, the Service Provider will notify You through in-app notifications, emails, or official website announcements, but shall not be liable for any direct or indirect damages caused by such modifications, suspensions, or discontinuations.
2.1 You warrant that You are at least 18 years of age (or have reached the age of majority in Your jurisdiction) and possess the legal capacity to enter into and perform this Agreement. If You use the Service on behalf of an entity, You warrant that You have the legal authority to bind such entity to this Agreement.
2.2 You shall use the Service in strict compliance with all applicable laws, regulations, and third-party rights of the jurisdiction where You are located. Prohibited uses include, but are not limited to:
2.3 You are solely responsible for maintaining the confidentiality of Your account credentials (e.g., username, password, verification code). All activities conducted under Your account shall be deemed as Your own actions, and You shall bear full responsibility for any consequences arising therefrom. You shall immediately notify the Service Provider through official channels if You detect any unauthorized use of Your account or security breach.
2.4 You acknowledge that the Service may not be available in all jurisdictions. You shall independently confirm and ensure that Your use of the Service complies with the local laws and regulations. The Service Provider shall not be liable for any legal liabilities, penalties, or losses incurred by You due to using the Service in a jurisdiction where it is prohibited.
3.1 The Service Provider will collect and process Your data in strict accordance with its Privacy Policy (which is incorporated into this Agreement by reference). You acknowledge that the Service Provider may collect the following types of information as necessary to provide and optimize the Service:
3.2 The Service Provider will adopt industry-standard security measures (including but not limited to data encryption, access control, and security audits) to protect Your data from unauthorized access, disclosure, alteration, or destruction. However, due to the inherent vulnerabilities of internet transmission and electronic storage, the Service Provider cannot guarantee absolute security of the data, and You shall bear the corresponding risks.
3.3 The Service Provider will not sell, rent, or share Your personal information with any third party for commercial purposes. Such information may only be disclosed in the following circumstances: (1) Required by applicable laws or judicial orders; (2) Necessary to comply with legal obligations; (3) To protect the legitimate rights, property, or safety of the Service Provider, Users, or other third parties.
4.1 The Service (including but not limited to the Croco VPN application, software code, logos, trademarks, interface designs, and service content) is the exclusive property of the Service Provider or its licensors, and is protected by the intellectual property laws of [Jurisdiction] and other countries/regions (including copyright, trademark, and patent laws).
4.2 The Service Provider grants You a limited, non-exclusive, non-transferable, and revocable license to use the Service solely for the purpose of accessing the Service in accordance with this Agreement. You shall not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except as expressly permitted by applicable laws.
4.3 All intellectual property rights in and to the Service shall remain with the Service Provider or its licensors at all times. This Agreement does not grant You any ownership or proprietary rights in the Service, except for the limited license expressly stated herein.
5.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
5.2 The Service Provider does not warrant that the Service will be uninterrupted, error-free, or completely secure. The Service Provider shall not be liable for any damages caused by service interruptions, errors, delays, or security vulnerabilities.
5.3 The Service Provider does not warrant that the Service will meet Your specific needs, or that the results obtained through the Service will be accurate or reliable. You shall bear all risks arising from the use of the Service, including but not limited to the risk of data loss or privacy leakage.
6.1 IN NO EVENT SHALL THE SERVICE PROVIDER BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OR INABILITY TO USE THE SERVICE, EVEN IF THE SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
6.2 The total liability of the Service Provider to You for any claims arising from this Agreement or the Service shall not exceed the total amount paid by You to the Service Provider for the Service in the six (6) months prior to the occurrence of the claim.
6.3 The above limitation of liability shall apply regardless of the legal basis of the claim (including but not limited to contract, tort, negligence, or strict liability) and shall survive the termination or expiration of this Agreement.
7.1 This Agreement shall take effect from the date You first access or use the Service and shall remain in force until terminated by either party in accordance with the provisions herein.
7.2 The Service Provider may terminate this Agreement and suspend or terminate Your access to the Service at any time: (1) With cause: If You violate any provision of this Agreement, the Service Provider may terminate the Agreement immediately without prior notice; (2) Without cause: The Service Provider may terminate the Agreement by giving You at least seven (7) days' written notice (including in-app notification or email).
7.3 You may terminate this Agreement at any time by ceasing to use the Service and uninstalling the Croco VPN application. For paid subscription users, refund matters shall be handled in accordance with the Service Provider's official refund policy.
7.4 Upon termination of this Agreement, the limited license granted to You herein shall immediately cease, and You shall stop using the Service. Provisions of this Agreement that by their nature should survive termination (including but not limited to intellectual property rights, disclaimers, limitation of liability, and governing law) shall remain in full force and effect.
8.1 This Agreement constitutes the entire agreement between You and the Service Provider with respect to the Service, and supersedes all prior oral or written agreements, understandings, and representations related to the subject matter herein.
8.2 The Service Provider may revise this Agreement from time to time. The revised Agreement shall be published on the official website or within the Croco VPN application, and the effective date shall be clearly indicated. Your continued use of the Service after the effective date of the revised Agreement shall constitute Your acceptance of the revised terms.
8.3 If any provision of this Agreement is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable from this Agreement, and the remaining provisions shall remain in full force and effect.
8.4 The Service Provider's failure to enforce any provision of this Agreement shall not constitute a waiver of such provision, nor shall it affect the Service Provider's right to enforce such provision in the future.
8.5 You shall not assign, transfer, or sublicense any of Your rights or obligations under this Agreement to any third party without the prior written consent of the Service Provider. The Service Provider may assign this Agreement to any third party without Your consent, provided that the assignee assumes all obligations under this Agreement.
8.6 All notices required under this Agreement shall be in writing. notices to You shall be sent to the email address You provided during registration or via in-app notifications. Email notices shall be deemed delivered when sent, and in-app notifications shall be deemed delivered when displayed.